privacy policy
Cape To Cape Computers Privacy Policy
Cape To Cape Computers understands that privacy is important to you, and we are committed to complying with the Australian Privacy Principles (APPs), which are contained in the Privacy Act 1988.
The Notifiable Data Breaches (NDB) scheme under Part IIIC of the Privacy Act established requirements for entities in responding to data breaches. Cape To Cape Computers does not fit the criteria to comply with this scheme; however, we have elected to include its processes and will fulfill data breach notification obligations when a data breach is likely to result in serious harm to any individuals whose personal information is involved in the breach.
What personal information does Cape To Cape Computers collect?
The personal information we collect from you generally includes your name, business and email addresses, and contact numbers. We do not collect personal information that we do not need.
Our website does not use persistent cookies. We also don’t collect analytics from web traffic on capetocapecomputers.com.au or connect.capetocapecomputers.com.au (websites owned and managed by us).
How does Cape To Cape Computers use personal information?
We collect and hold personal and IT systems information so that we can better provide our services, products, and conduct our business.
Cape To Cape Computers will not disclose your information unless required by law or given written/verbal permission to do so in every instance. This means we do not sell, rent, or trade your personal information to third parties, with only the following exceptions:
SyncroMSP / RepairShopr, Microsoft (Office365, SharePoint, etc.), Xero Accounting, and 1Password handle our internal software — we are very careful who we choose to share data with, as this affects us equally (we take this seriously!).
Their privacy policies can be found here:
https://www.repairshopr.com/privacy-policy
https://syncromsp.com/privacy-policy/
https://www.xero.com/au/about/legal/privacy/
https://privacy.microsoft.com/en-gb/privacystatement
https://1password.com/legal/privacy/
Customer opt-in: Selected software and services may require end-user information for signup to ensure customers can access direct support.
If you would like to opt out of receiving future communication from Cape To Cape Computers, you can do so by contacting us using the details below or by following the opt-out instructions provided in the communication.
Security
Cape To Cape Computers takes reasonable steps to ensure the security of your personal information. All personal information is protected by encryption during transport and in storage and complies with the latest security standards — including multi-factor authentication (where possible) and additional access control measures such as geo-blocking, IP restrictions, device enrolment & management, password rotation, and complexity.
We frequently update our anti-virus software to protect our systems from computer viruses. Further, all Cape To Cape Computers employees are required, as a condition of employment, to treat personal information held by Cape To Cape Computers as confidential (during and beyond employment).
However, you should be aware that the internet itself is not a secure environment — therefore, we cannot protect personal information before it reaches us.
Access to personal information
You have the right to seek access to your personal information handled by Cape To Cape Computers. To do so, please contact us using the details below.
Accuracy of information
You have the right to ask us to modify or delete your personal information. To do so, please contact us using the details below so we can update our records.
To learn more about the Privacy Act 1988 and how it may affect you or your business:
https://www.oaic.gov.au/privacy-law/privacy-act/australian-privacy-principles
To learn more about the Notifiable Data Breaches scheme and how it may affect you or your business:
https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme
Contact us
Cape To Cape Computers
Phone: 08 9779 4002
Email: admin@computerservices.net.au